How do I register for NOVA Workforce classes?


Registration through the MyWorkforce online registration system is the fastest and most convenient way to register for classes. Register and pay with your VISA, MasterCard or American Express credit card.
How to Register through MyWorkforce
  • Create a Student Profile:
    • This is a one-time process for new students, and will provide you with your own personal, password-protected account.
    • You must have an e-mail address to complete the student profile.
  • Find Classes:
    • Browse all classes by category or search for a specific class. You also have the option to sort classes by location, instructor, price, and start date.
  • Add classes to your “Shopping Cart” and Checkout: (additional steps are required for WCG/FANTIC classes that require pre-qualification processes)
    • To select a class for registration, click “Add to Cart”. If a class is full you can add your name to the waiting list (if available).
    • Once you’ve selected your classes, click “Checkout”.
    • To “Checkout”, you must agree to the refund policy, and follow the directions to complete your registration with your credit card. You will received an e-mail confirmation within 24 hours.
       
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 How do I create a new student profile?


This is a one-time process for new students, and will provide you with your own personal, password-protected account. Your profile will be your portal to your MyWorkforce account where you can check your personal information, view upcoming registrations, view financial transactions, register for future classes and log onto online classes. You must have an e-mail address to complete the student profile.
NOTE: It is important that this section be completed as fully as possible. This information allows us to accurately process your class registrations, financial transactions and provides contact information for reminders and notices.
  1. Click "LOGIN/CREATE ACCOUNT" on the top of MyWorkforce.
  2. Click on the "Create New Profile". 
  3. Fill out the New Profile Form
  4. Click "Submit".
  5. You will then get an e-mail confirmation of your profile set up. Congratulations! You may now select your classes and complete your registration.
IMPORTANT: This registration system (MyWorkforce) is for courses offered through NOVA Workforce and is not linked to MyNOVA. A separate profile is required. If you need to edit your profile, you may do so after logging in. Please provide all of the requested information so that we can uniquely identify you and provide complete information and services. If you already have a NOVA Student ID number (also called EMPLID or SIS ID), use the same number when creating your MyWorkforce profile. Do not create a duplicate ID number. 

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 Do I have to pay when I register for a class?


Yes. NOVA Workforce class fees are due at the time of registration. Payment plans may not be used for non-credit tuition. Attending without payment or auditing classes is not allowed. Third Party Payment options are available.

There are multiple ways to pay for classes:
  • Cash payments with no fee welcome at campus Business Offices.
  • E-check payments with no fee may be completed online.
  • Credit/debit cards (American Express, MasterCard or Visa) with a non-refundable service fee may be completed online.
Please note: Credit/Debit card payments (with American Express, MasterCard or Visa logos on them) are assessed a 2.7% non-refundable service fee by Nelnet Business Solutions. This service fee is non-refundable. Payments must be made from U.S. bank or affiliate.


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 Do I have to register online or use my credit card?


Registering online and paying by credit card is the fastest and most convenient way. If you prefer, you may also register by mail or in person. Complete the registration form and enclose a check or money order payable to NVCC. Visit any of the 3 full service Workforce Development office (Annandale, Loudoun, or Woodbridge) during office hours to register and then pay with check or cash (exact amount) at any campus Business Office. Please note: Credit/Debit card payments (with American Express, MasterCard or Visa logos on them) are assessed a 2.7% non-refundable service fee by Nelnet Business Solutions. This service fee is non-refundable. Payments must be made from U.S. bank or affiliate.


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 What is your refund policy?

Enrollment Cancellation with Full Refund

E-mail your request to wddrefunds@nvcc.edu at least 4 calendar days prior to the first class session. We will gladly refund your tuition after we receive your written request. If you paid by credit card the refund will be credited to your card. All other refunds will be issued in the form of a check and will be made payable to the student, regardless of who paid the tuition and fees. The refund check will be sent from Richmond to the student's mailing address within 4 weeks after the check payment has cleared. Please note: Credit/Debit card payments (with American Express, MasterCard or Visa logos on them) are assessed a 2.7% non-refundable service fee by Nelnet Business Solutions. E-check refunds are issued via check that will be sent from Richmond to the student's mailing address within 4 weeks after the check payment has cleared.

Motorcycle Courses: You must provide 2-week notice in writing to change motorcycle class dates or request a refund. E-mail your refund request to wddrefunds@nvcc.edu.

ACLI – ESL Courses: You will receive a full tuition refund if you cancel your class within 7 days after the start date of the first scheduled class session. No tuition refunds will be made after these dates. All refund requests must be made in writing to wddrefunds@nvcc.edu. If your class is cancelled by the college, a full tuition refund will be issued. Failure to attend: If you are not in class by the refund deadline and have not contacted us, you may be dropped from your class without a refund. If you miss 20% of the class without ever attending, you will be withdrawn without a refund. Note: This refund policy applies to ACLI-ESL courses only.

American Heart Assoc. Courses: You must provide 4 business days’ notice in writing to change course date or request a refund. Email your refund request to wddrefunds@nvcc.edu.

Veterans Refund Policy (Veterans using their Benefits): In the event that a veteran, spouse of a veteran, surviving spouse or child of a veteran is using their veterans benefits to attend school with us and that person fails to enter the course or withdrawals or is discontinued at any time prior to the completion of the course, the unused portion of the tuition and/or fees paid by the person shall be refunded. The exact amount of the refund will be determined based on the ratio of the number of days of instruction the person completed to the total number of instructional days in the course. (Example: A person attends 5 days of instruction out of 20 total instructional days. The person has completed 25% of the class. Therefore, the person would receive a refund of 75% of the total tuition.) All refunds will be made within 30 days. Email your refund request to wddrefunds@nvcc.edu. 


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 How do I print my receipt or transcript? 


To print a receipt for any classes, just sign in and select "My Transactions" from the menu bar and locate the class. Under "Action", select "Print View" and print your receipt. To print a current “un-official” transcript of classes, select "My Transcript" from the menu bar. In the upper left corner is an export link, select the format you would like and print. 


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 How do I update my profile? 


You may edit or update your student profile at any time. After signing in, access the link entitled “My Profile” to change any of the information. Click “Edit” at the bottom of the page. You may then edit any the profile fields. When you are finished, scroll to the bottom of the page and click “Submit”.

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 What if I forget my username or password?


If you forgot your username or password please click the “Forgot Username” or Forgot Password link to the right of username/password box on the “LOGIN” page. The links will take you to a username or password request form page. You must enter your e-mail address and then type your answer to your Identity Verification Question. Then an e-mail will be sent to you.  The link to reset your password will expire in 24 hours.


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 When do classes start?


NOVA Workforce classes can start at any time. We have great flexibility and offer many start dates for classes.

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 If a class is full, can I put myself on a waiting list?


Yes, if you would like to put yourself on a waiting list you may and if and when space becomes available a staff member will contact you to see if you are still interested in taking the class and give you further instruction on how to register. Being on a waitlist does not ensure that you will get into the class. It is not a registration in the class.
Important: F1 visa students being on the waitlist is not the same as registering for the class. You must be enrolled full-time and start classes when the semester begins. If you need additional advising, please stop by or call the ACLI office.


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 What if I want my organization to pay for my classes (Third Party Payment)? 


If your tuition is being paid by a third party (employer, government agency, foreign embassy), submit a purchase/training order or letter of authorization with your registration. You can submit these forms in person, by mail, or fax 703-323-3399; however, we will still need to have the original copy of the purchase/training order or authorization to process your registration. If the original copy of this form is not submitted with your registration, please mail it to:
 
Northern Virginia Community College
NOVA Workforce - WRC104, Attention: Stephanie Loving
2645 College Drive, Woodbridge, VA 22191-4099

 
You are responsible for full tuition payment if the third party does not pay (unless you participating in WCG/FANTIC). You cannot register using one form of payment and switch to third party payment at a later date.

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 How will I know if I got into a class? 


When you self-register, after completing your credit card payment, you are registered and will receive a class confirmation and transaction receipt via e-mail. If you register in person or by mail and you include an e-mail address, you will receive an e-mail confirmation and transaction receipt once your registration is processed.  If you do not provide an e-mail address, we do not send a confirmation by mail. You can confirm your registration by calling 703-503-6300 or by e-mailing NOVAWorkforceAnswers@nvcc.edu.


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 Do I need books?


All required and optional textbooks are listed in the course descriptions. Books are available in the campus bookstore where the course is being held. You may also purchase your textbooks online at www.nvcc.bncollege.com/. ACLI books are listed on the student resources webpage (click on the student resources link on the left hand menu.


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 What is the Workforce Credentials Grant (WCG)?


The State of Virginia is offsetting the tuition on select workforce training programs at community colleges by 66% with the new Workforce Credentials Grant (WCG). The Workforce Credentials Grant (WCG) is a program funded by the Virginia General Assembly to encourage the attainment of high-demand workforce credentials by underwriting the cost of approved credential preparation programs for Virginia residents that meet Virginia domicile requirements. You are required to pay one-third of the cost of the program with the explicit expectation you will seek and obtain the related credential identified for your program of choice. Failure to complete the class will result in your financial obligation to pay an additional one-third of the cost of the program back to the Commonwealth of Virginia. Funding for this program is limited.  
Learn more.

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 What is FANTIC?


The State of Virginia is offsetting the tuition on select workforce training programs at community colleges by 66% with the new Workforce Credentials Grant (WCG). FANTIC is an additional source of funds that have been made available by the State of Virginia to those that meet the WCG requirements along with specific financial need requirements. Workforce Financial Assistance (FANTIC) provides funding for you if you demonstrate the required financial need in order to enroll in an approved workforce training program leading to the attainment of an industry recognized credential or licensure and are not eligible for other funding grants or financial assistance. Applicants are awarded on a first-come, first-served basis. This financial assistance will pay for 80% of your cost for the program. If you qualify, you will be responsible for 20% of your portion at the time of registration. Funding for this program is limited.  The funds are limited each fiscal year and available on a first come, first served basis. At this time NOVA Workforce has no annual maximum award per student and/or expenditures per program, however the funds for this program are limited and awarded on a first come first served basis. At this time NOVA Workforce does not hold students ineligible for additional awards if the student does not pass a previously funded program. If a student fails to pass the credential testing, then the student is responsible for paying for any additional testing he/she wishes to attempt. It is expected that the student will report (with verification) to NOVA Workforce when they successfully pass the credential exam. 
Learn more.

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What is Expected of WCG/FANTIC participants?

**Those participating in this program (WCG/FANTIC) will be expected to regularly attend and participate in all classes.
  • Participants MUST attend at least 90% of all class meetings or they will not pass the class.
  • Participants that do not attend at least 90% of all class meetings, (do not pass the class), may not sit for the industry certification exam and will be invoiced and responsible for paying, the 2nd 1/3 of the class overall cost, (regardless of whether that credential is embedded in the cost of the class or requires an additional fee for a credential assessment/certification exam at a third-party site). 
  • Participants that do not complete the class and do not sit for the industry certification exam, (unless they complete a remediation class), will be invoiced and responsible for paying, the 2nd 1/3 of the class overall cost, (regardless of whether that credential is embedded in the cost of the class or requires an additional fee for a credential assessment/certification exam at a third-party site).
  • For WCG Information Technology classes, the participant will have one week after the last classroom class session to take a practice Transcender test at the Workforce Professional Test Center. If the participant scores high enough on the Transcender the participant will then have three more weeks, (a total of 30 days after the last in classroom class session), to take their industry certification exam at the Workforce Professional Test Center.
**Expectations for WCG programs have changed beginning with the summer 2017 term.
***FANTIC is a subset of WCG.

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How do I Qualify for WCG or FANTIC?

*To qualify for the Workforce Credentials Grant financial assistance program or WCG you must meet the Virginia domicile requirements. Please create a MyWorkforce student profile. If you wish to register for any of the Healthcare or Information Technology (IT) WCG classes you must register for the WCG pre-qualification class section. After you have registered for a zero cost WCG pre-qualification class section you will be contacted within 2 business days by a workforce counselor to go through the pre-qualification process with you. If you want to register for a WCG class that is not healthcare or information technology you may just go ahead and register for the section of your choice. During any WCG registration process you will be required to complete the WCG qualification form electronically, complete your registration and make payment for the class. Completion of your registration does not guarantee you have qualified for the WCG financial assistance. In the event you do not qualify for WCG, you will be contacted. NOTE: If you do not qualify for WCG you will be offered to either receive a refund through our normal refund process, or to register by paying the full amount of the class. WCG qualification form for review. 
To qualify for FANTIC you must first qualify for WCG. Make sure to fill out and submit the FANTIC qualification form and supporting documentation to one our full-service Workforce Offices; however, if you are pre-qualifying for an IT or Healthcare class please turn your FANTIC qualification form and supporting documentation into your pre-qualification counselor or at NOVAWorkforce@nvcc.edu. Your FANTIC forms along with your supporting documentation will be reviewed and you will be contacted with the decision of whether or not you meet the qualifications for FANTIC.

*How to qualify for some WCG programs (IT and Healthcare) has changed starting with the summer 2017 term.

 

 Are all NOVA Workforce classes held on campus?


Many of NOVA's classes are held at off-campus locations. Please see class location information in each course description.


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 Do I need a parking permit?


Parking on all NOVA campuses is free on weekends and weekdays after 4pm in B lots only. All other times you must have a parking permit. Where a garage is available students may park in the garage for $2 per hour. Students may also purchase a semester parking permit online at http://parking.nvcc.edu/ or directly from the Parking Services Office on any campus (except at the Woodbridge campus where students will receive their parking permit good only for the classes they are taking at WRC via email prior to the class start date).
 
However, at the Woodbridge campus Workforce students should only park in the parking spaces marked WRC permit. Parking at WRC building on the Woodbridge Campus does not require you to buy a campus parking permit. Special WRC permits are required Monday thru Friday before 4pm only. Permits will be emailed to students that are attending classes at times that require a permit. The WRC parking permit should be placed on the dashboard of your car while you are in class. This WRC parking permit is only valid for the marked WRC Permit spaces on the Woodbridge Campus. Parking permits are needed at off-campus locations. Students taking classes at the Reston Center location are required to print out and place in your dashboard the permit that is emailed to you with your class confirmation. However, students attending classes at Signal Hill can park for free as long as they park in the parking spaces marked in yellow.

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 Are classes cancelled when there is low enrollment?


In most cases we require a minimum number of students for a class to run. You will be notified by e-mail or phone if your class is cancelled. NOVA Workforce reserves the right to cancel classes with insufficient enrollment. If we have to cancel your class, you can request a full refund of your tuition or transfer to another course, space permitting.


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 What is your policy for Senior Citizen Enrollment?


The Virginia Senior Citizens Higher Education Act of 1974 and amendments allow senior citizens to take courses at no charge under certain circumstances. Before the beginning of the semester in which you wish to enroll, you must have (1) reached the age of sixty and (2) had legal domicile in Virginia for one year. Tuition-paying students are accommodated in courses before senior citizens are enrolled. If you apply for free tuition AFTER you register and pay for a course, you are not eligible for a refund for that course. You are required to pay for course materials such as books and supplies. The College reserves the right to cancel any course, and you are limited to three tuition-free courses per semester.
WCG and FANTIC financial assistance cannot be used in conjunction with the Senior Citizen Tuition Waiver. Students using the Senior Citizen Tuition Waiver can enroll in the same class sections as WCG, but will be required to pay for materials and certification exams that are not included in the tuition. All students must pass the prequalification requirements.
If you wish to take a NOVA Workforce course, you must create a MyWorkforce profile online, and come in person to campus to present proof of age and fill out a Senior Citizen Certification of Eligibility for Free Tuition form, which may be obtained from any one of the 3 full service Workforce offices at Annandale, Loudoun - Signal Hill, or Woodbridge. A new form must be completed in person each semester. Once the necessary paperwork is on file, you must call 703-503-6300 to determine if space is available and the course is still open. For courses that begin in the morning or afternoon, you must call between 2:00 and 4:00 pm the day prior to the course start date; for evening courses, you must call between 2:00 and 4:00 pm the day the course begins. A class confirmation receipt is required to attend class. To guarantee a place in a course, payment is required.


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 Are classrooms accessible to students with disabilities?


Yes, NOVA is committed to providing an accessible education and a supportive learning environment for all students, including those with documented disabilities. If you require special services or accommodation, you should contact the NOVA Counselor for Students with Disabilities at least 4 weeks prior to the start of class.


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 I am a veteran and would like to use my veteran benefits, how do I do that?


Select NOVA Workforce certificate programs have been approved by the VA for veterans who wish to use their educational benefits. For more information, please contact: Office of Military & Veterans Services, Ronny Romero: militaryservices@nvcc.edu or 703-293-8132.


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 What if there is inclement weather, where can I find out class cancelation information? 


Closures: If NOVA is closed, all classes and activities are cancelled, including non-credit NOVA Workforce classes and seminars. This also applies to classes held at off-campus sites (such as Annandale - CED and Reston Center).
Morning Delays: If NOVA opens late due to bad weather, your NOVA Workforce class could be impacted. We determine whether to hold class as follows:
  • If you are taking a NOVA Workforce class (except for ESL – see below) and the college is not open when your class is scheduled to begin, your class will not meet and will be rescheduled. For example, if your class begins at 10 am and the college opens at 10:30 am, your class will not meet and will be rescheduled. We will contact you by phone or e-mail.
  • If you are taking an ESL class with the NOVA Workforce ACLI department, we follow the NOVA criteria for delayed openings. This means that if your class would have started prior to the opening time and it will continue at least 45 minutes after the opening time, the class will be held. For example, if your class begins at 9:00 am and ends at 12:15 pm, and NOVA opens at 10:30 am, your class will begin at 10:30 am and end at 12:15 pm.
Evening Closures: If NOVA cancels evening classes and activities, all WD classes scheduled for that evening are cancelled. If you are scheduled to attend a NOVA class held at a non-NOVA location, such as a local high school, we adhere to the decision made by that location.
You can receive emergency and college closing messages on your mobile device by signing up for NovaAlert at alert.nvcc.edu.


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 I have already taken a prep class for an industry certification but need to take an exam to get certified, can I do that with NOVA Workforce? 


We provide secure Internet and paper-based high-stakes test proctoring services.  All test center administrators are members of the National College Testing Association. We serve business professionals, employee candidates, career switchers, students, English-language learners, or anyone who needs an exam proctored. Industry certification and licensing examinations are available from various vendors, other private associations, and businesses. Please visit our testing center website for more information: www.nvcc.edu/workforce/test-center.html. Please call 703-878-6149 or send an e-mail to workforcetestcenter@nvcc.edu


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 Does NOVA Workforce offer classes to businesses for professional development?


NOVA's Workforce Development Division offers corporate training programs in computer applications, management, supervision, employee development and much more! Our experienced instructors will train your employees at your site or on campus. The cost for courses and programs varies depending on course content, length of training and materials used. For further information, contact 703-323-3281.


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 How can I get my company to send me to a course?


Here are six ways to get your company to send you to a course:
  • Ask! A verbal request is often all it takes. An e-mail is even better.
  • Show the catalog. Get them to read it. Attach it to your e-mail.
  • Stress the benefits. Seminars can help you stay fired up and ready for new challenges.
  • Emphasize the convenience. Why go out of town when quality training is available right here, including online courses?
  • Compare the price! Your supervisor will be pleased to know that he/she is paying less and getting a lot.
  • Give them our website address: www.nvcc.edu/workforce.

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 What is a CEU?


CEU stands for Continuing Education Unit. CEUs are earned for participation in non-credit continuing education experiences. Non-credit courses are offered by NOVA Workforce. (Please do not confuse "non-credit" with "audit" of courses in NOVA's regular academic credit program.)
The Continuing Education Unit was designed as a uniform unit of measurement to facilitate the accumulation and exchange of standardized information about individual participation in non-credit continuing education. Students establish a permanent record of non-credit experiences that may be used to enhance their opportunities for personal and professional development.
One Continuing Education Unit is defined as:
  • Ten Contact Hours of Participation...
  • In an Organized Continuing Education Experience...
  • Under Responsible Sponsorship...
  • Capable Direction...
  • And Qualified Instruction
You earn CEUs (Continuing Education Units) for many NOVA Workforce courses. Registered Workforce students must attend 90% of all scheduled class hours, in addition to completing any other requirements set by the instructor, in order to be awarded CEUs and a Certificate of Completion.

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 How do I find out information regarding developing and teaching a new course?


The NOVA Workforce is continually expanding its course offerings. If you would like to propose a new class, please see Teaching for more information.


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