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Google IT Support Professional Certificate

Course number : 2050020   ID : 20419    Section Number : 01E
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Learn@Home: Online, on your own time 

This online, self-paced program, developed by Google, is designed to prepare you for an entry-level role in IT support. The innovative curriculum will introduce you to troubleshooting, customer service, networking, operating systems, system administration, and security. 

The program is comprised of 5 training modules that include video lectures, quizzes, and hands-on labs and widgets:
  1. Technical Support Fundamentals
  2. The Bits and Bytes of Computer Networking
  3. Operating Systems and You: Becoming a Power User
  4. System Administration and IT Infrastructure Services
  5. IT Security: Defense Against the Digital Dark Arts 
To successfully complete the program, you will need to complete all five modules within six months of your start date. You will need to commit 10-15 hours per week of dedicated coursework.

You may complete the program sooner than six months. However, you may not go beyond six months.

Once you complete the program, you can opt-in to have your information sent to leading employers, including Bank of America, Cognizant, GE Digital, Google, Hulu, Infosys, MCPc, PNC Bank, RICOH USA, Spring IT, TEKSystems, UPMC, Walmart and its subsidiary companies, and of course, Google.
Credit for Prior Learning gives you opportunities to earn credit for college-level knowledge that you have already acquired and accelerates the completion of your educational goals. NOVA accepts select industry credentials for college credit. The Google IT Support Professional Certificate is approved for Credit for Prior Learning for the following classes at NOVA: ITE 152, ITN 101, & ITN 260

Class Details

0 Session(s)


Murad Karimi 

CEUs : 25

Start Date:upon registration



Please read:  Learn@Home: Online, on your own time - This class is 100% online. Reliable internet access and a computer are required.

This class requires the use of your myNOVA account and the CANVAS online classroom. Please follow these instructions on how to activate your myNOVA account: How to access myNOVA and Canvas

After you have registered and paid for this class, log on to myNOVA and select CANVAS. You will see the Google IT Support Professional Certificate listed in the Courses section and on your CANVAS Dashboard. Note: It may take up to 24 hours after registration for the class to be available in CANVAS. If you need assistance with accessing your online classroom, please email



Schedule Information

Date(s) Class Days Times Location Instructor(s) Instructional Method
N/A - Online Murad Karimi  Online

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